Terms and Conditions

Welcome to our website www.palerosbay.com. We provide this Privacy Statement as an explanation of the information we collect, how we use it, and how the use of this information can benefit your experience on our premises and your digital experience on our website.

Our mission is to consistently exceed our guests’ expectations in terms of the products and services we provide to our business and leisure travelers. We strive to create an experience that is responsive to our guests’ needs by using the information you entrust us with responsibly. We are committed to respecting your privacy and adhering to the principles of applicable Greek and European data protection and privacy laws. We wish to help you make informed decisions, so please take a moment to read the sections below.

Collection of Personal Data
We collect personal data about our guests and visitors through different collection channels such as our website, social media and of course onsite at our premises, so that we can provide an experience that is responsive to our guests’ and visitors’ needs. We endeavor to collect your personal data only with your knowledge and with your permission, if necessary. In particular, in each case we collect your data we provide you with a detailed and specific privacy notice. Throughout your experience with us, we collect Personal Data in accordance with law, such as

  • Identity Data, e.g. name, surname, passport, visa or other government-issued identification data, tax number, membership or loyalty program data
  • Demographic Data: place and date of birth, gender, nationality, language preference
  • Contact Data, e.g. home or work postal address, work and personal e-mail address, telephone (Home/ Work/mobile) and fax numbers

Information Security

Paleros Bay has already applied the necessary technical and organizational measures and if needed we are willing to take any further reasonable measure to: (i) protect personal information from unauthorized access, disclosure, alteration or destruction, and (ii) keep personal information accurate and up-to-date, as appropriate. All Palairos owned websites and servers have security measures in place to help protect your personal data against loss, misuse, and alteration while under our control. Although “guaranteed security” does not exist either on or off the Internet, we safeguard your information using both procedural and technical safeguards, including password controls and “firewalls”. Please, notice that Palaiross will never contact you by mobile or email to ask for your confidential personal data or payment card details. We may only ask for payment card details by telephone when you are booking a reservation or promotional package.